Waking up this morning at 7:30 due to the fact it could be anywhere from 8 AM to 12PM when I would receive my couch and chair, they arrived at the shockingly appropriate time of 9:00 AM with my chair.
"Awesome, where's my couch?"
"What couch?"
You would think this would be the punchline for the joke but we're still in set up mode as the delivery men were mostly worried I'd blame them but I wasn't. So I went to call Big Sandy about it but they don't open to 10:00. However, they made some calls and my wife made some calls and we got answers.
Two in fact.
1. It came in late. [not true] So it didn't get put on. [Again, lies]
2. It is a mix-up at the warehouse and they should be blamed.
[Not true]. They will call us back immediately after it's fixed. [Not true]
Waiting until 12:00 PM with my wife having her hair appointment, I went down to get myself some Chinese food and noted that it is in the same block as the Big Sandy Outlet. So I went inside there
."Hey, where's my couch?"
"What couch?"
Still not the punchline.
It turns out that the Big Sandy Outlet was never called by the warehouse [neither was the warehouse] and were mortified that their customer didn't get their couch because, at the end of the day, they actually would like people to keep buying from them.
They asked me to sit down (in a big comfy chair - thankfully, they had a lot of those) and went to investigate the couch I didn't get. It was noticeably about 10 feet away from the floor model of the couch that was identical to the one I bought and wanted for my living room.
They were very polite before admitting the person who my wife had contacted and who had sold me the couch and said they would get right back to my wife and me--had gone home for the day.I was starting to get irritated at this point.But after many many minutes, they admitted that he'd filed the paperwork wrong and not actually ordered the couch or written down that I'd paid for it [though this argument was not very convincing as I had the receipt].
Faced with this, I went to get lunch...next door...and returned to hear that they HAD FOUND MY COUCH! Or just actually placed my order.It will arrive tomorrow at 8:00AM to 12:00PM.
*cue laugh track*
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